Privacy and Cookie Policy

Last updated: March 6, 2026

Casa Giardino Milan operates this store and website, including the information, content, features, tools, products, and services, to provide you, the customer, with an adequate shopping experience (the "Services"). Casa Giardino Milan is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase, or otherwise transact through the Services or communicate with us. In the event of a conflict between our Terms of Service and this Privacy Policy, the Privacy Policy shall prevail regarding the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing the Services, you confirm that you have read this Privacy Policy and understood how we collect, use, and disclose your information.

Personal information we collect or process

When we use the term "personal information," we refer to information that identifies or is reasonably linked to you or another person. Personal information does not include information collected in an anonymous or de-identified form so that it cannot identify you or be linked to you. We may collect or process the following categories of personal information, including inferences derived from such information, depending on your interaction with the Services, where you live, and as permitted or required by applicable law:

• Contact details including name, address, billing address, shipping address, phone number, and email address.
• Financial information including credit card, debit card, and financial account numbers, card payment data, financial account details, transaction details, payment method, payment confirmation, and other payment details.
• Account information including username, password, security questions, preferences, and settings.
• Transaction information including items you view, add to your cart, add to your wishlist, or that you purchase, return, exchange, or delete, and past transactions.
• Communications with us including information you include in communications with us, such as if you submit a dispute to customer support.
• Device information including information about the device, browser or connection network, IP address, and other unique identifiers.
• Usage information including information regarding your interaction with the Services, as well as how and when you interact with or navigate through the Services.

Sources of personal information

We may collect personal information from the following sources:

• Directly from you including when you create an account, visit or use the Services, communicate with us, or provide your personal information to us;
• Automatically through the Services including through your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies;
• From our service providers including when we engage them to implement a particular technology and when they collect or process your personal information on our behalf;
• From our partners or third parties.

How we use your personal information

Depending on how you interact with us or which Services you use, we may collect your personal information for the following purposes:

• Providing, personalizing, and improving the Services. We use your personal information to provide you with the Services, as well as to enforce our agreement with you; process your payments; fulfill your orders; remember your preferences and items you are interested in; send you account-related notifications; process purchases, returns, exchanges, or other transactions; create, maintain, and manage your account; organize shipping; facilitate returns and exchanges; allow you to post reviews and to create a personalized shopping experience, such as product recommendations linked to your purchases. This may include using your personal information to customize and improve the Services.
• Marketing and advertising. We use your personal information for marketing and advertising purposes, such as to send you marketing, advertising, and promotional communications via email, text message, or mail, and to show you online ads for products and services within our Services or on other websites, including based on items you previously purchased or added to your cart and other activities within the Services.
• Security and fraud prevention. We use your personal information to authenticate your account; provide a secure payment and shopping experience; detect, investigate, or take action against any fraudulent, illegal, unsafe, or harmful activity; protect public safety and our services. By choosing to use the Services and register an account, you assume responsibility for protecting your credentials. We recommend that you do not share your username, password, and other access details with anyone.
• Communications with you. We use your personal information to provide you with customer support; provide responses; offer effective services and maintain our business relationships with you.
• Legal reasons. We use your personal information in accordance with applicable laws or in response to valid legal processes, including requests from authorities or government agencies; to investigate or participate in depositions, potential or ongoing lawsuits, or other legal proceedings; to enforce or investigate potential violations of our terms or policies.

How we disclose personal information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

• With Shopify, vendors, and other third parties who perform services on our behalf (e.g., IT management, payment processing, data analysis, customer support, data storage, fulfillment, and shipping).
• With business and marketing partners to provide you with marketing services and ads. For example, we use Shopify to offer personalized ads with third-party services based on your online activity with different merchants and websites. Our business and marketing partners will use your data in accordance with their privacy policies. Depending on where you reside, you may have the right to ask us not to share your data to show you personalized ads and marketing based on your online activity with different merchants and websites. You can exercise the right to opt-out of such uses here
• When you ask or authorize us to disclose certain information to third parties, such as to ship your products, or when you use social media widgets or login integrations.
• With our affiliates or within our corporate group.
• In connection with a business transaction such as a merger or bankruptcy; in compliance with any legal obligations (including responding to subpoenas, search warrants, and similar requests); to enforce terms and conditions of service or policies, and to protect or defend the Services, our rights, and those of our users or other persons.

Relationship with Shopify

The Services are powered by Shopify, which collects and processes personal information related to your access and use of the Services to offer and improve the Services for you. In order to offer and improve the Services for you, the data you submit to the Services will be transmitted and shared with Shopify and third parties who may reside in countries other than yours. Furthermore, to help you protect, grow, and improve your business, we use certain advanced features of Shopify that incorporate data and information received from you through your interactions with our store, as well as with other merchants and Shopify. To provide such advanced features, Shopify may use personal information collected from your interactions with our store, as well as with other merchants and Shopify itself. In such circumstances, Shopify is responsible for the processing of your personal information, including responding to your requests to exercise your rights regarding the use of your personal information for such purposes. For more information on how Shopify uses your personal information and on the rights you may have, you can consult the Shopify Consumer Privacy Policy. Depending on where you reside, you may exercise certain rights regarding your personal information here Link to Shopify Privacy Portal.

Third-party websites and links

The Services may feature links to websites or other online platforms operated by third parties. If you click on links to sites not affiliated with or controlled by us, you may need to accept their privacy and security policies and other terms and conditions. We do not guarantee or take responsibility for the privacy and security of such sites, nor for the accuracy, truthfulness, and reliability of the information contained therein. Information you provide in public or semi-public contexts, including information you share on third-party social platforms, could also be viewed by other users of the Services and/or users of the aforementioned third-party platforms, without restrictions on their use by us or by third parties. The inclusion of such links does not imply any endorsement by us of the contents of such platforms nor of their owners or operators, except as disclosed in the Services.

Children's data

The Services are not suitable for use by minors, and we do not knowingly collect personal information of children under the age of majority in your jurisdiction. If you are a parent or guardian of a minor who has provided their personal information to us, you may contact us using the contact details provided below to request its deletion. As of the effective date of this Privacy Policy, we are not aware of any "sharing" or "selling" (depending on how those terms are defined under applicable law) of the personal information of individuals under the age of 16.

Security and data retention

Please note that no security measure is perfect or impenetrable and we cannot guarantee "absolute security." Furthermore, the data you send us may not be secure during transmission. We recommend that you use only secure channels to communicate sensitive or confidential information to us.

The retention period for personal information depends on several factors, such as whether we need such data to maintain your account, provide you with the Services, comply with legal obligations, resolve disputes, or enforce other contracts and policies.

Your rights and choices

Depending on where you reside, you may have one or more rights regarding personal information, among those listed below. However, such rights are not absolute and may only apply in certain circumstances, and we may refuse your request to the extent permitted by law.

• Right of access/knowledge. You may have the right to request access to your personal information in our possession.
• Right to deletion. You may have the right to request the deletion of your personal information in our possession.
• Right to correction. You may have the right to request the correction of your personal information in our possession.
• Right to portability. You may have the right to receive a copy of your personal information in our possession and to ask us to transfer it to a third party, in certain circumstances and with certain exceptions.
• Communication preference management. We may send you promotional emails, and you can opt-out of receiving them at any time using the unsubscribe option present in our emails. If you opt-out, we may still send you non-promotional emails, such as those related to your account or orders you have placed.

You may exercise any of these rights where indicated in the Services or by contacting us via the contact details provided below. For more information on how Shopify uses your personal information and your rights, including those related to data processed by Shopify itself, you can visit https://privacy.shopify.com/en.

You will not be discriminated against for exercising these rights. Before processing your requests, we may need to verify your identity, within the limits permitted by applicable laws. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf in order to exercise your rights. Before accepting a request from an agent, we will ask them to provide us with proof that they have been authorized by you and we may ask you to verify your identity directly. We will respond to your request within the reasonable timeframes provided by applicable laws.

Complaints

If you have complaints about how we process your personal information, please contact us via the contact details provided below. Depending on where you reside, you may have the right to appeal our decision by contacting us via the contact details provided below, or to refer your complaint to your local data protection authority. For the EEA, you can find a list of the responsible data protection supervisory authorities here.

International transfers

Please note that we may transfer, store, and process your personal information outside the country in which you reside.

In case of transfer of your personal information outside the European Economic Area or the United Kingdom, we will rely on reliable transfer mechanisms, such as the European Commission's Standard Contractual Clauses, or equivalent contracts provided by the competent UK authorities, unless the data transfer is to a country that is deemed to provide an adequate level of protection.

Changes to this Privacy Policy

We will update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory purposes. We will post the updated Privacy Policy on the website, change the "Last updated" date, and issue notice as required by applicable law.

Contact

If you have questions about our privacy policies or this Privacy Policy, or if you intend to exercise any of your rights, please call the number , send an email to milano@casa-giardino.it or contact us at Via Meravigli 16, Milan, MI, 20123, IT. For the purposes of applicable data protection laws, we are the data controller of your personal information.

PIZZA FANS S.R.L.
milano@casa-giardino.it
Via Meravigli 16, 20123 - Milano (MI)
P.IVA/C.F: 13075340961